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High Point
A custom dashboard designed to streamline travel logistics for a leading travel agency serving ministries and organizations.
The Challenge
High Point's internal processes relied on outdated systems, making it difficult for employees and clients to manage complex travel itineraries. Feedback from user interviews revealed inefficiencies and pain points that hindered collaboration and increased the risk of operational errors.
The Solution
Drawing insights from user interviews, I led the creation of a dashboard that provided clear, actionable views of trip details, communication tools, and task tracking. By integrating key functionality for both internal and external users, the dashboard became a central hub for managing travel logistics. My leadership ensured a cohesive design approach across all deliverables, balancing user needs with technical feasibility.
The Impact
The dashboard was met with enthusiasm from High Point Travel's team and clients. By modernizing their processes, High Point positioned itself to deliver even better service and scale its business with confidence.
